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Field Service PT Philips Indonesia Engineer Sulawesi Selatan, Sumatera Utara, 15 Maret 2013

PT Philips Indonesia

touch lives every day At Philips, we believe that technology should be advanced but simple at the same time. It should make sense and be designed around the way we live and work. Whether we’re creating a comfortable environment through sophisticated lighting and entertainment solution, giving a mother a first glimpse of her unborn child or the baby monitor that keeps children safe at night, we touch people’s lives all over the world through Philips products. So, this is a chance for you to be part of that experience and join the WINNING team.
Field Service Engineer
Sulawesi Selatan, Sumatera Utara 

1.      Install Philips Healthcare (PH) equipment according standards with respect to quality and installation time
         asset by PH
2.      Perform planned maintenance and equipment modifications within the scheduled time and to the quality 
         standards set by PH
3.      Perform corrective maintenance, supported when necessary by  tier-2 support helpdesk
4.      Demonstrate commitments to meet customer needs and requirements by ensuring all given quality
5.      Submit timely and accurate service data, job sheets, reports, expense claims, radiation film badges, field
         problem reports and other paperwork as assigned
6.      Be aware of customer needs and potential commercial leads (Philips Lifecycle Solutions – PLS)  through
         customer visits and provide feedback and recommendations to the management, relevant people within
         the organization
7.      Support the District Customer Services & Operations Manager and the Customer Services Account
         Manager as appropriate with contract renewals etc.
8.      Use company property with care to ensure optimal results with minimal operational costs
9.      Keep abreast of new technologies likely to affect PH range of products
10.  Be a professional representative for PH with respect to customer problems, ensuring personal 
        acceptability by the customer in appearance and behavior in accordance with PH policy and targets
11.  Responsible for executing service events (maintenance & Installation) in compliance with applicable
       version of Business Unit (BU) / Business Line (BL) service manuals and relevant PH quality standard 
12.  Responsible for completeness and accuracy of service records with particular attention to test & inspection
13.  Responsible for adopting appropriate ESD control while servicing PH equipment
14.  Responsible for using appropriate electronic measurement equipment in calibration controlled cycle
15.  Responsible for reporting identified device safety issues according to applicable PH quality standard policy
16.  Responsible for reporting customer feedback according to applicable quality standard policy and follow up        relevant assigned quality & regulatory training in a timely manner
  • Candidate must possess at least a Bachelor's Degree, Engineering (Electrical/Electronic), Physics or equivalent.
  • fresh graduate : master degree in biomedical engineering would be an advantage
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Staff (non-management & non-supervisor)s specializing in Healthcare - Medical Support & Assistant or equivalent.
  • has good personality and interpersonal skill has an acceptable level of English language
  • has good coordination capability
  • the incumbent has to have strong drive, positive attitude, is assertive and well motivated, Good analytical; Honesty, good self-confidence, independence and consistence
  • Willing to be placed in Medan and Makassar
  • The candidates who hold the position would be under training program in Philips Singapore Learning Center
  • Full-Time position(s) available.
(Attached your recent photograph and We regret that only shortlisted candidates will be notified)
PT Philips Indonesia
Philips Healthcare
Philips Building
1st floor, Jl. Buncit Raya. Kav.99
Jakarta 12510

Tel:  +62 21 794 75 34
Fax:  +62 21 794 75 15
Closed Date 13 April 2013

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